If your Dropbox configuration fits the scenario described in the previous section, we will ask you to move your Dropbox folder back to the default location. Moving my Dropbox folder back to default location To solve the issue of MS Office apps crashing when saving to a Dropbox folder, I had to move my Dropbox folder back to its default location, in my user Home folder: The state of play can change with any OS update. Word refusing to save / open a Dropbox folder. If the Dropbox folder is in a folder that is being kept in iCloud, sometime it works, sometimes it fails, sometimes it apparently works, but strange things fail, e.g. ICloud moves the Desktop Folder (and a few other folders) away from local storage to an iCloud location. In my example, I had the Dropbox folder on my desktop as mentioned below AND I was using iCloud storage. It was because the Dropbox folder was not in the default location. I turned off Dropbox's 'Start on boot' option and restarted, and tested Word. Navigating to any Dropbox folders causes Word to crash. If I navigate, in the Word Save dialog, to non-Dropbox folders, all goes well.
87% of 10.9GB used.Īlso have iCloud 2TB storage / backup turned on for all my files, working since last Nov. Word Version 14.7.7 (1708905)ĭropbox personal user, version v41.4.80, Finder Integration is turned off. Word does NOT crash if I save to the Desktop folder, or t o external drives or USB sticks. Or a new Dropbox update - I don't know if my Dropbox version was updated that day. It could be one of them causing the crash. The only thing that has changed is I've just installed 10.13.2 plus the 10.13.2 supplemental update. Save dialogue briefly opens the folder then Word crashes. Select or navigate to a Dropbox folder from the list of folders. Yesterday it suddenly began crashing when I try to save a new document in a Dropbox folder.
I use Word almost every day for creating simple documents, and for the most part it works fine.
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